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Frequently Asked Questions
Who Can Refer to
Dover Behavioral Health?
ANYONE can refer to Dover Behavioral Health. Dover
Behavioral Health
frequently receives referrals from:
·
Mental Health Professionals
· Medical Professionals
·
Employee Assistance Professionals
·
Educational Professionals
·
Community Agencies
·
Clergy
·
Friends and Family
·
Former Patients
If you would like more information, call Dover
Behavioral Health at 302.741.0140.
If I Have A Problem On A Weekend Or Evening,
How Do I Contact Dover Behavioral Health?
Call Dover Behavioral Health's Assessment Referral
Center any time, day or night! The Assessment Referral Center is
open 24-hours a day, 7 days a week to take your phone calls, do
assessments and facilitate admissions.
Will My Insurance Company Pay
For The Services?
Dover Behavioral Health has contracts with most major insurance
companies and managed care organizations. If you are uncertain whether
your insurance will cover the cost of treatment, you may contact
Dover Behavioral Health at 302.741.0140 for assistance.
What Should I Bring With Me
to Dover Behavioral Health?
In the event that inpatient admission is necessary,
you may want to bring the following items with you to Dover
Behavioral Health:
·
Current identification and insurance cards
·
Overnight personal care items including shampoo/conditioner,
toothbrush, toothpaste, deodorant, hair comb & brush, body
lotion
·
All current medications
·
Casual clothing
·
Comfortable shoes without laces
·
Small amount of money for small purchases
(i.e. snacks, stamps and personal items)
Do Not Bring:
·
Televisions, radios, CD players, or electronic
games
· Jewelry
·
Any substances that contain alcohol, drugs,
or other substances that could be abused
·
Tight fitting or short cut clothing, shirts
with inappropriate slogans or revealing slumber wear
·
Food or beverage of any kind
·
Cellular Phones
·
Shoes with laces
If you are in need of treatment or have a question,
call Dover Behavioral Health's Assessment Referral Center at 302.741.0140.
Will My Family Be Involved in Treatment?
Family education and family therapy are essential
components of the program and recovery. Prospective clients and
their families are informed of the expectations of family
participation prior to admission to the program.
Do I Have To Participate In
My Treatment Plan?
All individuals are expected to actively participate
in their own treatment. Your involvement and willingness to work
with the staff of Dover Behavioral Health are crucial elements of treatment.
Dover Behavioral Health staff also encourages the involvement of family
members in the treatment process.
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