PROGRAMS AND SERVICES ADMISSIONS/ARC DIRECTIONS TO DOVER FREQUANTLY ASKED QUESTIONS HUMAN RESOURCES CALENDAR OF EVENTS CONTACT US

· 24-Hour Assessment and Referral Center
· Inpatient Services for Adults & Adolescents
· Partial Hospital Program
· Dual Diagnosis Treatment for Adults & Adolescents

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Frequently Asked Questions

Who Can Refer to Dover Behavioral Health?

ANYONE can refer to Dover Behavioral Health. Dover Behavioral Health frequently receives referrals from:

· Mental Health Professionals
· Medical Professionals
· Employee Assistance Professionals
· Educational Professionals
· Community Agencies
· Clergy
· Friends and Family
· Former Patients

If you would like more information, call Dover Behavioral Health at 302.741.0140.


If I Have A Problem On A Weekend Or Evening, How Do I Contact Dover Behavioral Health?

Call Dover Behavioral Health's Assessment Referral Center any time, day or night! The Assessment Referral Center is open 24-hours a day, 7 days a week to take your phone calls, do assessments and facilitate admissions.

Will My Insurance Company Pay For The Services?

Dover Behavioral Health has contracts with most major insurance companies and managed care organizations. If you are uncertain whether your insurance will cover the cost of treatment, you may contact Dover Behavioral Health at 302.741.0140 for assistance.

What Should I Bring With Me to Dover Behavioral Health?

In the event that inpatient admission is necessary, you may want to bring the following items with you to Dover Behavioral Health:

· Current identification and insurance cards
· Overnight personal care items including shampoo/conditioner, toothbrush, toothpaste, deodorant, hair comb & brush, body lotion
· All current medications
· Casual clothing
· Comfortable shoes without laces
· Small amount of money for small purchases (i.e. snacks, stamps and personal items)

Do Not Bring:

· Televisions, radios, CD players, or electronic games
· Jewelry
· Any substances that contain alcohol, drugs, or other substances that could be abused
· Tight fitting or short cut clothing, shirts with inappropriate slogans or revealing slumber wear
· Food or beverage of any kind
· Cellular Phones
· Shoes with laces

If you are in need of treatment or have a question, call Dover Behavioral Health's Assessment Referral Center at 302.741.0140.

Will My Family Be Involved in Treatment?

Family education and family therapy are essential components of the program and recovery. Prospective clients and their families are informed of the expectations of family participation prior to admission to the program.

Do I Have To Participate In My Treatment Plan?

All individuals are expected to actively participate in their own treatment. Your involvement and willingness to work with the staff of Dover Behavioral Health are crucial elements of treatment. Dover Behavioral Health staff also encourages the involvement of family members in the treatment process.

 


 

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725 Horsepond Road • Dover, DE 19901 • 302-741-0140 • Fax: 302-741-8551